The Personal Data Protection Act 2012 of Singapore (“PDPA”) governs the collection, use and disclosure of individuals’ personal data by organisations in a manner that recognises both the right of individuals to protect their personal data and the need of organisations to collect, use and disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances.

 

1. Organisation Responsible for Personal Data

 

Raffles Digital Pte Ltd (hereinafter “we”, “us” or “our”) is the organisation responsible for the collection, use and disclosure of your personal data. We are committed to protecting your personal data and ensuring its security and confidentiality.

 

2. Collection and Use of Personal Data

 

2.1 Examples of personal data that may be collected from you include but are not limited to:

 

• Your full name, email address and telephone number(s) and any other information relating to you; and

• Personal data of your family members, such as next of kin, spouses, and children or other beneficiaries.

 

2.2 Such personal data will be collected, used, disclosed and/or processed for purpose(s) such as:

 

• Providing product advice specific to the content on our website;

• Keeping you informed of new products which may be relevant to you;

• Compliance monitoring and audit reviews; due diligence checks; and

• Compliance with any applicable laws and regulations.

 

2.3 Third party personal data (such as spouse, children and parents) provided by you for the purpose of but not limited to, the fact find process or naming as beneficiaries / life assureds in any policy application, is deemed that you have obtained consent from the third party.

 

3. Disclosure of Personal Data

 

3.1 We will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed to the following groups (not an exhaustive list):

• Our financial adviser representatives;

• Our business partners, the insurers;

• Third-party service providers we may engage to provide services such as marketing and research, telemarketing, printing, mail distribution, information technology and disaster recovery;

• Regulators or law enforcement agencies to comply with applicable laws or regulation or upon their valid request

 

4. Marketing/ Optional Purposes

 

4.1 From time to time, we may contact you via mail, electronic mail or telephone (call or SMS-Text), to inform you about new products, services and events that we think may be of interest to you.

 

4.2 You can let us know at any time by emailing us at info@rafflesdigital.com if you no longer wish to receive marketing materials and we will remove your details from our direct marketing database.

 

4.3 Please note that we may still send you non-marketing messages such as surveys, customer-service notices and other service related notices.

 

5. Use of Cookies

 

5.1 A “cookie” is a small piece of information that is placed on your computer when you visit certain websites.

 

5.2 Cookies are used by the computer to remember your browsing preference, keep track of your interaction with the website and collecting data for access analytics purposes.

 

6. Protection of Your Personal Data

 

6.1 We have implemented reasonable measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks that are appropriate to the sensitivity of the data.

 

7. Change of Policy

 

7.1 We may revise and update this Policy to take into account changes in our business and/or any changes in legal or regulatory requirements. Any changes to this Policy will be communicated on our website.

 

8. Contact Information

 

8.1 If you have any questions or comments regarding the Policy, please contact us at info@rafflesdigital.com In relation to one or more of the above purposes, I consent to my Personal Data being disclosed to independent third parties and their representatives and such third parties processing my Personal Data.

 

8.2 By registering and providing my personal data, I consent to the collection, use, disclosure, retention, and processing ("Use') of my personal data by the account owner(s), organisers, its agents, authorised partners, event sponsors, exhibitors, and service providers, for the purposes indicated in this form/platform and for communicating information about such parties, including their programmes, products and services through the contacts that I have provided. I agree that my personal data may be Used by such parties in accordance with their terms and personal data policies, which are available upon request. I also confirm the accuracy of the information that I have provided and where I have furnished personal data of other individuals, that I have obtained consent from them to disclose such information and for their information to be Used by the aforesaid parties.